The following is an open letter from Joseph A. Watters, President of Crystal Cruises to newspaper and magazine travel editors.
Dear Travel Editor,
"Why should I use a travel agent?"
As a veteran travel executive, that's a question I'm often asked. Today, with the overwhelming number of sources for travel information (the Internet, cable television, newspapers, magazines, guidebooks, etc.), it's no wonder the consumer is confused. Yet that's precisely why the services of a professional travel consultant are more valuable than ever.